Contact: Phone 09 535-2239,
Email: [email protected],
P.O. Box 38-010, Howick, Auckland 2145
To download our latest Complaints Policy please click here.
In the event SCG receives a complaint from a borrower, then SCG will:
SCG has a free external dispute resolution scheme which can be accessed by you by contacting Financial Services Complaints Limited (FSCL) at PO Box 5967, Lambton Quay, Wellington 6011. Email [email protected].
Telephone 0800 347 257.
All of the companies in the SCG belong to this scheme. The FSP numbers of the members of the group are as follows:
We are licensed by the Financial Markets Authority (FMA), the government agency that’s responsible for financial regulation in New Zealand.
Southern Cross Partners Limited are licensed to provide peer to peer lending services, is a contributory mortgage broker, and is the contract manager of loan name of Loan Investment Trustees Limited and other investors. Complaints or disputes relating to these loans should be directed to Financial Services Comp Limited (FSCL) – A Financial Ombudsman Service and Southern Cross Partners Limited is bound by the resolution or decision.