Here at Southern Cross Partners we pride ourselves on providing personal service to all our customers and our dedicated team has a wealth of experience between them.
When you call us we have a real person answering the phones during normal business hours and not an automated voice activated machine like so many institutions today.
Hend liaises with our Auckland, Northland and Upper North Island Mortgage Advisors and can be contacted regarding all lending scenarios.
Nick is available to talk through lending scenarios and all inquiries on new lending applications.
Regional Manager Michael liaises with Mortgage Advisors in the Central & Lower North Island, Wellington & South Island regions.
Ross is available for new investment inquiries (outside of BOP) and is available to discuss all aspects of our Peer to Peer investment product .
BDM Carlene liaises with our Investors in the Bay of Plenty area and can be contacted to discuss all aspects of Investments.
Heather is responsible for all aspects of our ongoing relationship with investors and is available to talk through any investments queries.
Victoria handles all administration for investors including website assistance and queries about current investments.
Ed is the head of Risk and Compliance and also the Credit team and can assist you with all queries regarding lending & compliance.
Jo is our Compliance officer overseeing all processes and procedures for the company from AML/CFT to Health & Safety.
Liane is our Finance Administrator looking after accepted loan applications to drawdown stage.
Ibrahim assists with loan maintenance, including arrears and loan rehabilitation.
All repayment requests can be emailed to legal@scpartners.co.nz
Lianne heads up the legal team and can be contacted for all queries regarding loan documents and settlements.
Amanda can be contacted for any queries regarding documentation and settlements.
Cam heads up the investment and lending sales teams and can be contacted for all queries about marketing and advertising.
Tim leads all things technology based with a key focus on digital engagement with our customers.
